Join the CLM Orlando Chapter on May 7 from 5:30 – 9:00 PM for an engaging educational session followed by an evening of golf, networking, drinks, and fantastic food!

AI in Claims Handling – Legal, Operational & Ethical Considerations

This timely session provides insurance claims professionals with a practical legal, operational, and ethical framework for integrating Artificial Intelligence (AI) into claims handling.

• Demystify key AI terminology, including machine learning, natural language processing, and predictive analytics
• Understand how AI functions as an analytical assistant — not a replacement for human judgment
• Learn how properly governed AI can strengthen claim files through improved consistency and documentation
• Examine critical risks, including AI “hallucinations,” bias, and data privacy concerns
• Review recent case law and regulatory trends impacting AI use in claims
• Gain practical strategies to ensure AI remains transparent, explainable, and legally defensible

After the session, stay and enjoy golf swings, drinks, networking, and great food with fellow industry professionals.
                                                        Space is limited — register today to secure your spot!